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X-3.00(A) UMCP POLICIES AND PROCEDURES CONCERNING TELEPHONE SYSTEM USAGE
APPROVED BY THE PRESIDENT 1 AUGUST 1991
I. Policy
The Campus telephone system provides service for conducting
University of Maryland at College Park hereinafter
"University" business. Personal calls of a non-emergency
nature should be charged to home telephones or made from
public telephones located on Campus. No third party calls
may be charged to a University telephone number nor will
collect calls be accepted by the University. Calls to 900,
976 or any other "pay" numbers are prohibited and the caller
shall be subject to disciplinary action.
Abusive or inappropriate use of the telephone system shall
result in disciplinary action. Individual users are
responsible for any damage to the telephone system or
equipment caused as a result of inappropriate use.
The University is charged for each local, long distance and
directory assistance call dialed, therefore, discretion is
encouraged when using telephone services.
II. General Operation of the Telephone System
The Department of Communication Services is responsible for
the telephone system, and is available to answer any
questions and offer instruction concerning the use of the
telephone system and equipment.
III. Telephone System Records
A record of all calls made from on-campus telephones at UMCP
indicating the number called and the number and location of
origin is kept by Telecommunication Services. A summary of
the record of local calls and details of long distance calls
is sent to each department for review and verification each
month.
All records of telephone system usage are the property of
the University of Maryland at College Park. Such records
shall be provided to the appropriate authorities, including
the police, when there is suspicion of wrong doing. Records
shall also be provided upon request in personnel actions to
appropriate University officials.
Campus telephone operators and Communication Services
employees have the authority, when directed to do so by the
Director of Communications Services, to work with the police
in obtaining information concerning malicious or threatening
calls. The on-campus location and phone number of calls
placed may be provided as part of such an investigation.
IV. Emergency "Barge In"
Campus telephone operators have the authority to barge into
a telephone line in cases where a caller reports an
emergency to determine whether the line is in operation.
The decision to do so is within the discretion of the
operator.
V. Telephone Number Information Services
Campus telephone numbers may be obtained in the
Faculty/Staff Telephone Directory. For additional
information, the Campus Telephone Operator may be consulted.
Home telephone numbers and message services shall not be
provided by the Telephone Operator, nor shall operators
place off-campus calls for campus callers.
VI. Conference Calls
Conference calls with more than three people located off-
campus need operator assistance. This service may be
provided by campus operators or through the telephone
company operator. There is a charge for this service. When
the service is provided by telephone company operators it
must be billed to a telephone credit card. University
telephone credit cards are available upon request from the
Department of Communication Services. Conference calls for
official University business may be reimbursed by the
department.
VII. Voice Mail
The voice mail system is to be used for legitimate purposes
only. University employees should use the service for
official University business. Resident students may use the
system for personal messages, but there should be no abusive
messages, and no use which would damage or hinder the
functioning of the system. Any abuse of the Voice Mail
System shall result in disciplinary action and reimbursement
to the University for any damage caused to the system.
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