APPROVED BY THE PRESIDENT 1 AUGUST 1991
 
  I.   Policy
 
       Costs for equipment, service and calls shall be charged back
       to using departments.  Detailed billing information shall be
       sent to each using department on a monthly basis.  The
       billing information shall include equipment rental charges,
       local and long distance telephone calls, line charges, and
       one time service charges.  Each department shall review all
       long distance charges each month and request reimbursement
       from users for non-business calls.
 
  II.  Procedures for Investigation of Long Distance Charges
 
       A.   If an investigation of a charge is desired, the
            requesting department should send a copy of the Toll
            Detail Report, together with a memorandum requesting an
            investigation to the Department of Communications
            Services, Business Office, building 010.
 
       B.   The calls to be investigated should be circled.
 
       C.   Requests for an investigation must be made within 90
            days from the billing date to be considered for a
            credit by the telephone company.
 
       D.   A report of the findings will be mailed to the
            requestor.